Call: 888.771.5166 or 425.771.5166
INTENSIVE RECOVERY
PROGRAM-FAQ's
Commonly Asked Questions
1. What is the cost of the program?
Because we have such a broad range of programs available, costs vary. Call us at 888-771-5166 or 425-771-5166 and we can assist you with information regarding cost and various options available.
2. Does insurance cover the cost of treatment?
The realities of insurance coverage today makes answering this question very difficult. We do not bill intensives to insurance but can provide you, upon request, the information regarding the services used, credentials of those providing service, diagnosis code(s), and total cost of the intensive, so you can self-submit to an insurance company, if you choose. Sadly, some insurance companies do not include eating disorder treatment as a covered benefit. You will need to pay for the intensive in-full prior to your arrival to The Center. We work to keep the costs to you down, as we realize that treatment can be expensive. In a recent review of treatment fees at other facilities, the cost for 30 days of treatment ranged from $50,000 to $130,000. For those wishing to finance their intensive costs, we have information on Enhance Patient Financing at www.aplaceofhope.com/intensive_financing.html. Call us and we will help you with all your options.
3. What if I want to add an additional week or longer?
Whenever we are able to accommodate, we will. Your treatment team will work with you to do what is best for your healing & recovery. Most leave open the option of returning for 1 week, in 3-6 months after the intensive. This gives you time to discover where you may need further support and assistance in your goals. Many find a return visit timely in maintaining and achieving long-term recovery and healing.
4. Where will I be staying?
We have a variety of lodging options. We will work with you on the best option. The Center is located in Edmonds, Washington. Our Admissions Team, can explain which lodging options are available depending upon the type of intensive desired.
5. What is Edmonds, Washington like?
The City of Edmonds is a wonderful, pedestrian-friendly resort town, right on the Puget Sound, near Seattle, Washington, in the beautiful Pacific Northwest. It hosts numerous community activities during the year. The weather is moderate, with lows in the 40’s during the winter and high's in the 70’s in the summer. The downtown area has a home-town feel, though the city of Seattle is only a short distance away.
6. How far are you from the airport?
We are approximately 25 miles north of the SeaTac Airport. Our Admissions Team can assist you with selecting flights, dates and times.
7. What about transportation to and from The Center?
We will arrange to have personalized transportation (from and to the airport) provided at no cost to you. Some choose to rent a car though it would not be necessary.
8. What if a hospital or medical treatment is required?
Given the range of issues addressed through our intensive programs, we are prepared in the event a person needs hospitalization. There at times are additional costs for a specialist or for any emergency care. We are well known to the medical staff at our local hospital. Our staff Psychiatrist has admitting privileges as well. Medications and supplements would be an additional cost. Other possible charges would be for IVs and medical procedures by our medical team.
9. Do I have any free time?
Yes, you will have time for reflection, meditation, and sightseeing, if you choose. Each daily schedule includes adequate breaks. Most often you will have time over Saturday and Sunday to explore our beautiful area. (The Center is open on Saturdays and it is possible, given your team and schedule, for you to have one or more sessions on a Saturday). The City of Edmonds is a wonderful waterfront town to visit. We’ll be happy to explain about outing opportunities, help with directions and provide suggestions.
10. What should I bring?
For a detailed list of what to bring, go to our www.aplaceofhope.com/intensive_bring.html page.
11. What are your hours?
Our offices are open Monday through Thursday 8:00am-8:00pm Pacific Time, Friday 8:00am-5:00pm Pacific Time, and Saturday 8:00am-4:00pm for appointments. Most intensive programs begin on Monday and end on a Friday. We can, however, accommodate a different start day, if needed. If you are calling in to The Center, our phone hours are 8:00am-7:00pm M-F, and 8:00am-4:00pm on Saturday. With your intensive Welcome Packet, you’ll receive information on additional numbers you can call.
12. What I should I expect?
You will find a professional, yet warm and friendly, atmosphere upon your arrival at The Center. When you arrive, we ask that you check in with the Welcome Desk first so we can greet you, show you around The Center and to confirm your schedule. After registration is completed, your team members will meet you in our lobby at your scheduled appointment times. Our lobby area is a comfortable, living room setting, arranged for your comfort while waiting for appointments and for relaxing between appointment times. Coffee, tea, and water are available, as well as a large selection of books, tapes, and supplements. We have a private a private Guest Kitchen and Lounge for you.
13. What is required before I come?
(The following information is most applicable for those choosing an eating disorder intensive program.) If you have had any recent hospital stays or if it has been determined that you are medically compromised, we will request that you fax us a medical referral for permission to travel. (Our fax number is 425-670-2807.) We would also like you to send us medical or treatment history information from any physician or mental health provider. If you contact them and sign a Release of Confidential Information, these providers can fax information to us prior to your arrival. Information can also be mailed to us at: P.O. Box 700, Edmonds WA 98020. Our street address is 547 Dayton Street, Edmonds WA 98020.
There are several required forms you will need to fill out. Call our office and they will e-mail or fax the forms to you. 1-888-771-5166.
14. How do I get started?
Call us, we will respond quickly to accommodate your needs and specific situation. Let us know what your needs are and how we can help.
Upon receiving the prepaid cost of your desired intensive, we will reserve time for you. This will be arranged through our Admission Team at 888-771-5166. We accept Check, VISA, MasterCard, American Express, Discover, or an EFT (wire transfer). For those wishing to finance their treatment costs, we have information on Enhance Patient Financing, www.aplaceofhope.com/intensive_financing.html.
15. What happens when an Intensive is over?
We have a transitional care program when indicated, and several levels of care if you are not ready to leave and have a need to stay longer. When you return home we will set up 3 to 6 months of phone sessions as determined by you and your team, Our desire is that you feel strong and have a clear plan as you transition back to your home.
We are here to help you or a loved one.
Admissions
1-888-771-5166