TREATMENT RECOVERY PROGRAM-FAQ's

Commonly Asked Questions 

Get the FAQ’s – Frequently Asked Questions About our Treatment Programs

1.  What Treatment Programs do you offer?

• Abuse and Trauma Treatment Program, designed for those who have suffered a traumatic event or life situation and wish to place it into perspective, grow and move forward.
  
  
• Depression Treatment Program, designed for those seeking help for depression, anxiety, emotional exhaustion, anger issues and thoughts of suicide.

• Eating Disorder Treatment Program, designed for those seeking eating disorder treatment for anorexia nervosa, bulimia nervosa, compulsive overeating, food addiction, emotional eating or recovery from gastric bypass surgery.
   
  
• Personal Wellness Treatment Program, designed for the VIP that needs an ultra private and confidential setting to work on life issues.
  
  
• Post Traumatic Stress Disorder Treatment Program, designed for those seeking help for recovery from past events.
  
  
• Recovery from Addictions, bringing balance back into your life.
   
• Relationships Treatment Program, for couples, spouses who need marriage counseling, parents and children, blended families and siblings who desire to restore frayed or fragile relationships, or build up strong family ties.
    
• Sexual Addiction Treatment Program, for those who desire to return to a healthy sexual state through sexual counseling, including healing from the ravages of extra-marital affairs or those addicted to sexual activity, including through the Internet.
   
• Spiritual Renewal Treatment Program, for ministers, pastors, lay leaders, church elders and ministry leaders – and those involved in caring professions.

2. What is the cost of a treatment program?

Call us toll-free at 1-888-771-5166 or 425-771-5166 and we can assist you with information regarding cost and financing options for your particular needs.

3. Does insurance cover the cost of treatment?

The realities of insurance coverage today make answering this question difficult. We work with your insurance company whenever possible.We can check eligibility and benefits as a courtesy for you. Please understand that insurance policies and benefits greatly and that verification of benefits is not always a guarantee of payment for your stay. We are not a Medicare or Medicaid provider. Our utilization department will work directly with you and your insurance. We will attempt to pre-certify treatment when appropriate. It is a good idea to consult your insurance company directly prior to admission. We find that individuals and families that advocate with their insurance companies many times have the best success.  For those wishing to finance their intensive treatment costs, you may able to do so through our Financing Programs. Call us and we will help you with all your options and put together a plan that will work for you.

4. What if I want to add an additional week or longer, or more weeks are needed?

Whenever we are able to accommodate a longer stay, we will. Your treatment team will work with you to do what is best for your healing and recovery. Most leave open the option of returning for one week, in 3-to-6 months after the treatment program. This gives you time to discover where you may need further support and assistance in your goals. Many find a return visit timely in maintaining and achieving long-term recovery and healing.

5.  Where will I be staying?

We have a variety of lodging options — there is no additional cost for lodging. Housekeeping / Laundry / Linen Service provided. Fully equipped kitchens. We will work with you on the best choice for you. Our Admissions Team can explain which lodging options are available.

6. What is Edmonds, Washington like?

The City of Edmonds is a wonderful, pedestrian-friendly resort town, right on the Puget Sound, near Seattle, Washington, in the beautiful Pacific Northwest. It hosts numerous community activities during the year. The weather is moderate, with lows in the 40’s during the winter and high's in the 70’s in the summer. The downtown area has a home-town feel, though the city of Seattle is only a short distance away.

7. How far are you from the airport?

We are approximately 25 miles north of the SeaTac Airport. Our Admissions Team can assist you with selecting flights, dates and times.

8. What about transportation to and from The Center?

We will arrange to have personalized transportation (from and to the airport) provided at no cost to you.

9. What if hospitalization is needed?

Given the range of issues addressed through our treatment programs, we are prepared in the event a person needs hospitalization. At times, there are additional costs for a specialist or for emergency care. We are well-known to the medical staff at our local hospital.

10. What should I bring?

Please refer to our detailed list of what to bring.

11. What are your hours?

Administration hours are Monday through Thursday 8:00am-8:00pm PST, Friday 8:00am-5:00pm PST, and Saturday 8:00am-4:00pm PST.  Most treatment programs begin on a Monday and end on a Friday. We can, however, accommodate a different start day, if needed. We do our best to accomodate urgent needs.

12. What I should I expect?

You will find a professional, yet warm and friendly, atmosphere upon your arrival at The Center. When you arrive, we ask that you check in with the Welcome Desk first so we can greet you, show you around The Center. Our lobby area is a living room setting, arranged for your comfort. You will have access to a private guest kitchen and lounge.

13. What is required before I come?

Our Admissions Dept. will guide you through each step you will need to complete. They will email or fax the forms to you upon acceptance into a program.

The following information is most applicable for those choosing an eating disorder treatment program.

If you have had any recent hospital stays or if it has been determined that you are medically compromised, we will request that you fax or e-mail us a medical referral for permission to travel.  (Our fax number is 425-670-2807.)  We would also like you to send us medical or treatment history information from any physician or mental health provider. We may also request a “pre-care” appointment with one of our physicians. If you contact them and sign a Release of Confidential Information, these providers can fax information to us prior to your arrival.

14. How do I get started?

Call our Admissions Dept. toll-free at 1-888-771-516, or fill out our Contact Form, and we will respond quickly to accommodate your specific situation.

15. What happens when my Treatment Program is over?

We have a transitional care program when indicated, and several levels of care if you are not ready to leave and have a need to stay longer. When you return home we will set up a continuation of care plans; we will team with any of your healthcare providers as well.

If your question is not answered here, please call toll-free 1-888-771-5166, or submit your question through our Contact Form.